Return Policy You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (such as receiving an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of your package being delivered to the shipping company, but in many cases, you'll receive your refund more quickly. This period includes the transit time to pick up the product from the shipping company (5 to 10 business days), the time it takes to process your return request after it's received (3 to 5 business days), and the time it takes your bank to process your refund request (5 to 10 business days). If you wish to return a product, simply log in to your account, view the order using the "Complete Orders" link under the "My Account" menu, and then click the "Return Product(s)" button. We will notify you via email of your refund once we receive and process your returned product. shipping We can ship to almost any address in the world. Please note that there are restrictions on some products, and some cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery times based on product availability and the shipping options you choose. Shipping time estimates may appear on the shipping quote page, depending on the shipping company you choose. Please also note that shipping rates for many of the products we sell are based on weight. You can view the weight of any of these products on its details page. To accommodate the policies of our shipping companies, all weights will be rounded up to the nearest whole pound.